Q: I want to get some free samples from your company, can I?
A: Company policy that all customers must pay 1.5 times the sample fee and shipping cost at first, when you place an order, the sample fee will refund to you.
Q: What is the MOQ of your products?
: The MOQ of our products is 100 pcs for one model one size.
Q: I’d like to mix several models in one container, may I?
A: Certainly. But we have to point out that you can select two models in one container (1X20GP), and three models in one container (1X40HQ).
Q: We’d like to print our logo on the appliances. Can you make it?
A: We provide OEM service which includes logo printing, gift box design, and carton design.
Q: Shall we pay extra costs for OEM service?
A: The OEM service is totally free of charge.
Q: How about the delivery time?
A: 30 – 35 days after we receive the deposit and confirm all designs based on normal conditions.
Q: Can I get a discount from buying your goods?
A: As everybody knows that the price depends on order quantity. We will automatically make discounts to our regular customers.
Q: I’d like to know your payment way.
A: Basically, the payment way is T/T or irrevocable L/C at sight.
If you have any other questions, please feel free to contact us.
